Returns & Exchanges

At Knya, we strive to ensure you are completely satisfied with your purchase, offering a seamless 15-day return and exchange policy for all unworn and tagged items. We are committed to providing a hassle-free experience to help you find your perfect fit and style.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the garments are in their original condition, unwashed, and with all brand tags intact to qualify for a successful return.

• 3.
  Reverse Pickup

  Once approved, we will arrange a free reverse pickup from your doorstep within 24-48 hours through our reliable courier partners.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes inspection, your refund or exchange will be processed within 5-7 business days.